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ART Level 3 Cancellation policy

If you find that you are unable to attend an ART Level 3 course after having already purchased your seat, please note the following cancellation policy:
 
In order to be considered for a refund and or course credit, we must receive a written request to
info@authenticrelatingtraining.com. Requests that are submitted via social media, another communication platform and/or to other email addresses will not be considered.
 

FULL REFUND

Requests received within 3 business days of purchase and at least 60 days before the start of the course will be eligible for a full refund. Request received more than 5 months before the course start will be eligible for a full refund.

COURSE CREDITS

Depending on how many days before course start we receive your cancellation request, you may be eligible for a course credit in the amount paid for the cancelled course. You may apply your course credits one time to an ART level 3 training on another date or location, subject to availability. Course credit must be used within two calendar years of the original course date. Your course credit cannot roll twice. 

Upon receiving your cancellation request we will make efforts to fill your seat with another qualified applicant. Due to the irreversible arrangements we have made for your seat, your eligibility to receive credits will be affected by us finding a qualified applicant to replace you.

60 DAYS TO 5 MONTHS BEFORE THE COURSE START 

If we can fill your seat you will be eligible for a course credit of the original deposit and/or purchase price that you may apply to a future course. If we cannot fill your seat there will be no refund or course credit available. 

60 DAYS OR LESS BEFORE THE COURSE START

If we can fill your seat you will be eligible for a course credit of the original purchase price minus an $250 admin fee that you may apply to a future course. If we can not fill your seat there will be no refund or course credit available. 

Please note that depending on your method of payment, the refund can take up to two weeks to process. If there has been an emergency, please reach out to us immediately to discuss your options. We thank you in advance for respecting our cancellation policy. Please feel free to email us at any time with questions to info@authenticrelatingtraining.com.

 

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