ART Level 3 and Authentic Leadership Program Cancellation policy
Requests received within 3 business days of purchase and at least 60 days before the start of the course/program will be eligible for a full refund. Requests received more than 5 months before the course start will be eligible for a full refund.
Depending on how many days before course start we receive your cancellation request, you may be eligible for a course credit in the amount paid for the cancelled course. You may apply your course credits one time to an ART level 3 training or future ALP on another date or location, subject to availability. Course/Program credit must be used within two calendar years of the original course date. Your course/program credit cannot roll twice.
Upon receiving your cancellation request we will make efforts to fill your seat with another qualified applicant. Due to the irreversible arrangements we have made for your seat, your eligibility to receive credits will be affected by us finding a qualified applicant to replace you.
60 DAYS TO 5 MONTHS BEFORE THE COURSE START
If we can fill your seat you will be eligible for a course/program credit of the original deposit and/or purchase price that you may apply to a future course/program. If we cannot fill your seat there will be no refund or course credit available.
60 DAYS OR LESS BEFORE THE COURSE START
If we can fill your seat you will be eligible for a course/program credit of the original purchase price minus an $250 admin fee that you may apply to a future course. If we can not fill your seat there will be no refund or course credit available.
Please note that depending on your method of payment, the refund can take up to two weeks to process. If there has been an emergency, please reach out to us immediately to discuss your options. We thank you in advance for respecting our cancellation policy. Please feel free to email us at any time with questions to firstname.lastname@example.org.