ART Level 3, ART Level 4, Advanced Mentorship Program and Authentic Leadership Program Cancellation policy

If you find that you are unable to attend an ART Level 3, ART Level 4, Advanced Mentorship Program (AMP) or the Authentic Leadership Program (ALP) after having already purchased your seat, please note the following cancellation policy:
 
In order to be considered for a refund and or course credit, we must receive a written request to
info@authenticrelatingtraining.com. Requests that are submitted via social media, another communication platform and/or to other email addresses will not be considered.
 

FULL REFUND

Requests received within 3 business days of purchase and at least 60 days before the start of the course/program will be eligible for a full refund. Requests received more than 5 months before the course start will be eligible for a full refund.

COURSE CREDITS

Depending on how many days before course start we receive your cancellation request, you may be eligible for a course credit in the amount paid for the cancelled course. You may apply your course credits one time to an ART level 3, ART Level 4, AMP or future ALP on another date or location, subject to availability. Course/Program credit must be used within two calendar years of the original course date. Your course/program credit cannot roll twice. 

Upon receiving your cancellation request we will make efforts to fill your seat with another qualified applicant. Due to the irreversible arrangements we have made for your seat, your eligibility to receive credits will be affected by us finding a qualified applicant to replace you.

60 DAYS TO 5 MONTHS BEFORE THE COURSE START 

If we can fill your seat you will be eligible for a course/program credit of the original deposit and/or purchase price that you may apply to a future course/program. If we cannot fill your seat there will be no refund or course credit available. 

60 DAYS OR LESS BEFORE THE COURSE START

If we can fill your seat you will be eligible for a course/program credit of the original purchase price minus an $250 admin fee that you may apply to a future course. If we can not fill your seat there will be no refund or course credit available. 

Please note that depending on your method of payment, the refund can take up to two weeks to process. If there has been an emergency, please reach out to us immediately to discuss your options. We thank you in advance for respecting our cancellation policy. Please feel free to email us at any time with questions to info@authenticrelatingtraining.com.

COVID-19 Policy 

TRAVEL: 

30 days to 5 months before the start of the course, participants must take responsibility to research travel guidelines and requirements from their local destination and the course location to make a decision regarding their attendance on the course. If, after reviewing the guidelines specific to individual circumstances, the participant decides to cancel their seat, they may receive a full refund (including deposit) if their request is made within the specified time period.

Within 30 days from the start of the course, the participant assumes the risk of attending the course based on the travel guidelines and local requirements applicable to them. If in the same period, there are changes to travel restrictions and requirements*, ART International cannot take responsibility and the participant is not eligible for course credit or refund.

*Examples of changes to travel restrictions and requirements may include but are not limited to:

  • the course location’s country/local guidelines requiring you to quarantine for an extended period of time therefore extending the length of your trip in a way that you are unable to manage.
  • the course location’s country/local guidelines imposing quarantine or testing conditions therefore increasing the expense of your trip in a way that you are unable to manage.
  • the course location’s country/local guidelines require proof of vaccination and you have chosen not to be vaccinated.
HEALTH:
 
If you are sick and have a positive COVID-19 test within 10 days of the start of the course: we will transfer your funds to a future Level 3 course or you can receive a full refund including your deposit. (ART will require evidence of positive Covid-19 test.)
 
CANCELLATION/POSTPONING OF COURSE:
 

If the course is cancelled: we will transfer your funds to a future Level 3 course or you can receive a full refund including your deposit

If the course date is moved and you cannot attend the new dates: we will transfer your funds to a future Level 3 course or you can receive a full refund including your deposit

Please note that depending on your method of payment, the refund can take up to two weeks to process. If there has been an emergency, please reach out to us immediately to discuss your options. We thank you in advance for respecting our cancellation policy. Please feel free to email us at any time with questions to info@authenticrelatingtraining.com.
 
 
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