ART Level 3, ART Level 4, Advanced Mentorship Program and Authentic Leadership Program Cancellation policy

If you find that you are unable to attend an ART Level 3, ART Level 4, Advanced Mentorship Program (AMP) or the Authentic Leadership Program (ALP) after having already purchased your seat, please note the following cancellation policy:
 
In order to be considered for a refund and or course credit, we must receive a written request to
info@authenticrelatingtraining.com. Requests that are submitted via social media, another communication platform and/or to other email addresses will not be considered.
 

REFUNDS & COURSE CREDITS

60 DAYS TO 5 MONTHS BEFORE THE COURSE START 

Requests received within 3 business days of purchase and at least 60 days before the start of the course/program will be eligible for a full refund or course credit if preferred. 

60 DAYS OR LESS BEFORE THE COURSE STARTS

Requests received within 60 days of the course/program will not be eligible for a full refund. During this period, any deposit paid becomes nonrefundable. Options for course credits vary depending on the timeline and circumstance as outline below.

Depending on how many days before course start we receive your cancellation request, you may be eligible for a course credit in the amount paid for the cancelled course. You may apply your course credits one time to an ART level 3, ART Level 4, AMP or future ALP on another date or location, subject to availability. Course/Program credit must be used within two calendar years of the original course date. Your course/program credit cannot roll twice. 

Upon receiving your cancellation request we will make efforts to fill your seat with another qualified applicant. Due to the irreversible arrangements we have made for your seat, your eligibility to receive credits will be affected by us finding a qualified applicant to replace you.

If we can fill your seat you will be eligible for a course/program credit of the original purchase price, minus a $250 admin fee (Level 3 & 4) / $150 admin fee (ALP), that you may apply to a future course.

If we can not fill your seat there will be no refund or course credit available. 

Please note that depending on your method of payment, the refund can take up to two weeks to process. If there has been an emergency, please reach out to us immediately to discuss your options. We thank you in advance for respecting our cancellation policy. Please feel free to email us at any time with questions to info@authenticrelatingtraining.com.

COVID-19 Policy 

TRAVEL: 

30 days to 5 months before the start of the course, participants must take responsibility to research travel guidelines and requirements from their local destination and the course location to make a decision regarding their attendance on the course. If, after reviewing the guidelines specific to individual circumstances, the participant decides to cancel their seat, they may receive a full refund (including deposit) if their request is made within the specified time period.

Within 30 days from the start of the course, the participant assumes the risk of attending the course based on the travel guidelines and local requirements applicable to them. If in the same period, there are changes to travel restrictions and requirements*, ART International cannot take responsibility and the participant is not eligible for course credit or refund.

*Examples of changes to travel restrictions and requirements may include but are not limited to:

  • the course location’s country/local guidelines requiring you to quarantine for an extended period of time therefore extending the length of your trip in a way that you are unable to manage.
  • the course location’s country/local guidelines imposing quarantine or testing conditions therefore increasing the expense of your trip in a way that you are unable to manage.
  • the course location’s country/local guidelines require proof of vaccination and you have chosen not to be vaccinated.

*In the event that we can fill your seat on such short notice, you will be eligible for a course/program credit of the original purchase price, minus a $250 admin fee, that you may apply to a future course. If we can not fill your seat there will be no refund or course credit available. 

HEALTH:
 
If you are sick and have a positive COVID-19 test within 10 days of the start of the course: after testing positive, if you do not have time to complete the CDC requirement of a five-day quarantine or are still symptomatic and unwell after that time, we will transfer your funds to a future Level 3 course, minus a $250 admin fee and any non-refundable venue costs (this will vary by location). ART will require evidence of a positive Covid-19 test (at-home tests are not permissible).
 
If you notice any COVID-19 symptoms within 10 days of the course but are unable to obtain a COVID-19 test: we will try to fill your seat, and if successful, we will transfer your funds to a future Level 3 course, minus a $250 admin fee, that you may apply to a future course. If we are unable to fill your seat, we will transfer your funds to a future Level 3 course, minus a $250 admin fee and any non-refundable venue costs (this will vary by location).
 
CANCELLATION/POSTPONING OF COURSE:
 

If the course is cancelled: we will transfer your funds to a future Level 3 course or you can receive a full refund including your deposit.

If the course date is moved and you cannot attend the new dates: we will transfer your funds to a future Level 3 course or you can receive a full refund including your deposit.

Please note that depending on your method of payment, the refund can take up to two weeks to process. If there has been an emergency, please reach out to us immediately to discuss your options. We thank you in advance for respecting our cancellation policy. Please feel free to email us at any time with questions to info@authenticrelatingtraining.com.

 
 
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