ART Level 4 Cancellation Policy 

If you find that you are unable to attend of complete ART Level 4 after having already purchased your seat and/or started the course, please note the following cancellation policy:
 
In order to be considered for a refund and or course credit, we must receive a written request to info@authenticrelating.co. Requests that are submitted via social media, another communication platform and/or to other email addresses will not be considered.
 

REFUNDS & COURSE CREDITS

60 DAYS OR MORE BEFORE THE COURSE START 

Requests received within 3 business days of purchase and at least 60 days before the start of the course/program will be eligible for a full refund or course credit if preferred. 

UNDER 60 DAYS BEFORE THE COURSE STARTS

Requests received within 60 days of the course/program will not be eligible for a full refund. During this period, any deposit or installment that has been paid becomes nonrefundable. Options for course credits vary depending on the timeline and circumstance as outlined below.

Upon receiving your cancellation request we will make efforts to fill your seat with another qualified applicant. Due to the irreversible arrangements we have made for your seat, your eligibility to receive credits will be affected by us finding a qualified applicant to replace you.

  • If we can fill your seat you will be eligible for a course/program credit of the original purchase price, minus a $250 admin fee that you may apply to a future course.

    You may apply your course credits one time to an ART Level 4 on another date subject to availability. Course/Program credit must be used within two calendar years of the original course date. Your course/program credit cannot roll twice. 

  • If we can not fill your seat there will be no refund or course credit available. 


Please note that depending on your method of payment, the refund can take up to two weeks to process. If there has been an emergency, please reach out to us immediately to discuss your options. We thank you in advance for respecting our cancellation policy. Please feel free to email us at any time with questions to [email protected].

CANCELLATION/POSTPONING OF COURSE:
 

If the course is cancelled: we will transfer your funds to a future course or you can receive a full refund including your deposit.

If the course date is moved and you cannot attend the new dates: we will transfer your funds to a future course or you can receive a full refund including your deposit.

ART reserves the right to change the Course Leader/s for the course at any time if circumstances require it. This is not considered a cancellation. Refunds and transfers will not be considered.

ART can take no responsibility for charges incurred from travel or accommodation arrangements for your support roles in any of our Level 1, 2 or 3 courses. Please ensure you have your own cancellation insurance in place when making costly travel arrangements in advance.

Please note that depending on your method of payment, the refund can take up to two weeks to process. If there has been an emergency, please reach out to us immediately to discuss your options. We thank you in advance for respecting our cancellation policy. Please feel free to email us at any time with questions to [email protected].