ART Level 3 Cancellation policy
Requests that are submitted via social media, another communication platform and/or to other email addresses will not be considered.
REFUNDS & COURSE CREDITS
60 days or more before the start of the course
- Requests received within 3 business days of purchase and at least 60 days before the start of the course/program will be eligible for a full refund or course credit if preferred.
Under 60 days before the start of the course
- Requests received within 60 days of the course/program will not be eligible for a full refund. During this period, any deposit or installment paid becomes nonrefundable. Options for course credits vary depending on the timeline and circumstance as outlined below.
- Upon receiving your cancellation request we will make efforts to fill your seat with another qualified applicant. Due to the irreversible arrangements we have made for your seat, your eligibility to receive credits will be affected by us finding a qualified applicant to replace you.
If we can fill your seat you will be eligible for a course/program credit of the original purchase price, minus a $250 admin fee. You may apply your course credits one time to an ART level 3 on another date or in another location, subject to availability. Course/Program credit must be used within two calendar years of the original course date. Any course/program credit held becomes non-refundable and your credit cannot roll twice.
- If we can not fill your seat there will be no refund or course credit available.
Please note that depending on your method of payment, the refund can take up to two weeks to process. If there has been an emergency, please reach out to us immediately to discuss your options. We thank you in advance for respecting our cancellation policy. Please feel free to email us at any time with questions to [email protected].
NON-PAYMENT OF COURSE FEE
In the event of non-payment of course fee to the agreed timeline, ART reserves the right to cancel your participation without refund.
CANCELLATION/POSTPONING OF COURSE:
- If the course is cancelled: we will transfer your funds to a future course or you can receive a full refund including your deposit.
- If the course date is moved and you cannot attend the new dates: we will transfer your funds to a future course or you can receive a full refund including your deposit.
- ART reserves the right to change the Course Leader/s for the course at any time if circumstances require it. This is not considered a cancellation. Refunds and transfers will not be considered.
ART can take no responsibility for charges incurred from travel or accommodation arrangements. Please ensure you have your own cancellation insurance in place when making costly travel arrangements in advance.
Please note that depending on your method of payment, the refund can take up to two weeks to process. If there has been an emergency, please reach out to us immediately to discuss your options. We thank you in advance for respecting our cancellation policy. Please feel free to email us at any time with questions to [email protected].
EARLY BIRD
There are a limited number of Early Bird seats and they are allocated on a first come, first served basis. Early Bird seats are offered only on receipt of a deposit or full payment for the course.
In the event of a transfer to another course, Early Bird seats may only be transferred if they are available on the course requested to be transferred to. If Early Bird courses are not available, the participant will be required to pay regular pricing.
- If you fall sick within 10 days before the start of the course, we will try to fill your seat to the best of our ability. If successful, we will transfer your funds to a future Level 3 course, minus a $250 admin fee. If we are unable to fill your seat, your payment will be non-transferable and non-refundable.
- If you fall sick at any point during the Level 3 course experience: at this point, your course tuition is non-refundable and/or transferrable as we no longer have the potential to fill your seat, and you will still be responsible for covering the cost of your food and lodging for the entire length of the training. If you choose to leave the course at any point, any partial refund that we receive from the venue for your food and lodging (which is unlikely and will vary by venue) will be refunded back to your original method of payment, or may be used as credit to a future course.
TRAVEL